Gallaudet University Hearing and Speech Center (GUHSC) is a state-of-the- science university training facility that provides clinical services to Gallaudet University students, faculty and staff, as well as individuals from the Greater Washington area. Our experienced clinical staff is committed to lifelong learning; all maintain professional certification through the American Speech-Language-Hearing Association and licensure through the DC Department of Health. With the help of the administrative staff, the Center is committed to providing quality services to its clients; and with help from the HSLS faculty and administrators, the Center is committed to providing quality educational and clinical research opportunities for its audiology and speech-language pathology graduate students.
The Director of GUHSC is responsible for overseeing clinical operations; working with both clinical staff and academic faculty, the Director of GUHSC ensures that the clinic services address the needs of its clients, while also meeting the training needs of the HSLS graduate students; and in addition, the Director also has primary fiduciary responsibility for the GUHSC, which entails working closely with the Manager of Clinical Operations and the Department Chair.
I. In collaboration with the Manager of Clinical Administrative Operations and the Department Chair, implements Gallaudet University’s long-term business plan for the GUHSC by ensuring the sound operation of a financially solvent clinic that meets the needs of the clients and students it serves. This subsumes effective oversight of GUHSC’s marketing to the Gallaudet and Metropolitan Washington, DC community.
II. In collaboration with clinic staff, faculty, and various stakeholders, determines and prioritizes the clinic’s mission and strategic plan; and implements and reviews procedures that analyze the mission and strategic plan on a regular basis, identifies specific goals for improvement, and establishes timelines for implementation.
III. Ensures that clinical procedures and the services offered to clients attending the GUHSC are current, justified, and competently provided; and with input from the clinical educators and faculty, updates clinical protocols and procedure manuals on a periodic basis to assure clients derive maximum benefit under the scopes of practice of the professions.
IV. Facilitates dialog between academic faculty and clinical educators with goals of: (a) linking clinical protocols to academic content taught by faculty and vice versa, thus ensuring contiguity and parallelism for student training;(b) supporting student and faculty research involvement within the clinic;(c) ensuring the appropriate balance between clinical assignments and academic load for students; and (d) meeting CAA and ASHA standards requirements.
V. Works closely with academic program directors in SLP and AUD, clinic coordinators, and the Department Chair to ensure effective clinical supervision and education for graduate students within and outside the GUHSC.
VI. In collaboration with the Department Chair, Academic Program Directors, and Clinic Coordinators (a) ensures clinical education assignments, supervision, and clinical teaching meet Council of Academic Accreditation (CAA) accreditation and Council of Academic Programs in Communication Sciences and Disorders certification standards; and (b) prepares data for the CAA Accreditation Process.
VII. Explores and implements new products and services that meet the needs of GUHSC’s constituents and result in new sources of revenue generation.
VIII. Working with the Community Outreach Coordinator and Department Chair, educates the Gallaudet community and broader Washington DC metropolitan area through effective marketing of available services, products, and procedures in the GUHSC.
IX. In collaboration with the Manager of Clinical Administrative Operations and Department Chair (a) ensures compliance with all HIPAA (including assigning a HIPAA officer and obtaining updated training materials) and other requirements (State, Federal, ASHA, AAA, etc.) pertaining to its operation, including all local and federal statutory billing and coding requirements for the provision of services within the Audiology and Speech-Language Pathology scopes of practice; and (b) oversees the overall customer experience by maintaining consistent and ongoing assessment of levels of service, and overall customer satisfaction through quality service delivery based on stakeholder feedback and customer data.
X. Manages human resources as it pertains to directly supervising the speech-language pathologists, audiologists, and the Manager of Clinical Administrative Operations, including approving leave, completing annual evaluations (MBOs), and determining work assignments.
XI. Models and prioritizes adherence to ethical practices, as detailed in the ASHA Code of Ethics, in all decision-making and professional interactions; and represents GUHSC in a responsible, ethical, and professional manner.
XII. Facilitates inter-professional practices, education, and collaboration within HSLS and other University programs in meeting CAPCSD standards.
XIII. Serves as a mandatory reporter under Title IX; and commits to completing Title IX training on an annual basis.
XIV. Performs other related duties as assigned.
Master’s or Doctoral degree in Hearing-Speech-Language Sciences, Audiology or Speech-Language Pathology. Certificate of Clinical Competence (CCC) in Audiology or Speech-language pathology, or credentials to apply for and obtain certification or license in either field.
A history of direct service provision in either speech-language pathology or audiology, and a minimum five years of professional managerial experience in a practice that includes the provision of audiology or speech-language services.
Evidence that indicates an ability to work in a team environment, with training in areas related to managing people and effective leadership.
Experience in the fiscal management of a clinic, rehabilitation center, hospital program, or other agency dependent on third-party revenue.
Experience in inter-professional practice (IPP), IP education and IP collaboration.
Knowledge and support for cultural-linguistic diversity (CLD) competence requirements.
Competence in American Sign Language and knowledge of Deaf culture, as well as effective written and spoken English are necessary. Applicants without ASL skills must demonstrate a commitment to learning ASL and will receive institutional support needed for ASL development.
About Gallaudent University
The Gallaudet University Hearing, Speech, and Language Sciences (HSLS) Department offers degrees in three areas: a Master of Science in Speech-Language Pathology (M.S.), a Clinical Doctoral Degree in Audiology (Au.D.) and a doctoral degree (Ph.D.) in Hearing, Speech, and Language Sciences. The mission of the Gallaudet HSLS Department, consistent with the mission of the University, is to:
Prepare the next generation of highly-qualified professionals in Speech-Language Pathology; Audiology; and Hearing Speech and Language Sciences.
Provide state-of-the-science speech, language, and hearing services by the Gallaudet University Hearing and Speech Center which serves the Gallaudet community and the surrounding Washington D.C. metropolitan area with emphasis on cultural and linguistic sensitivity, communication accessibility, and aural/auditory rehabilitation.
Conduct research to inform practice and advance knowledge in the field of hearing, speech, and language sciences, with an emphasis on linguistically and culturally diverse populations, with a particular focus on deafness.
Advocate for communication and cultural sensitivity to hearing, hard of hearing and deaf individuals through education, professional affiliations, clinical service, research, and community outreach.