Performs clinical audiological services, participates in growth of audiology department through various projects, and strives to promote hearing rehabilitation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Administer and interpret audiological testing.
• Counsel patients and make appropriate recommendations regarding diagnostic testing.
• Perform hearing aid services including hearing aid evaluations, deliveries, checks, and patient-oriented counseling.
• Administer and interpret electrophysiological testing (ABR and ECochG).
• Promote a professional department and resolve patients' questions/problems to ensure patient satisfaction.
• Attend consumer seminars, open houses, and health fairs as needed.
• Counsel and recommend assistive listening device technology as needed.
CORPORATE CULTURE RESPONSIBILITIES
• Follow established corporate and department-specific policies and procedures
• Attend all corporate and department-specific required training.
• Uphold MCC's Purpose, Values, and Vision.
• Abide by MCC's Corporate Culture Responsibilities.
• Perform other duties as may be assigned cheerfully and willingly.
• Minimum education requirement is a Master's degree in Audiology from an accredited University.
• Must be licensed by the State of Florida as an Audiologist or Provisional Audiologist prior to hire and/or transfer into this position. Must maintain license throughout employment in this position.
KNOWLEDGE, SKILLS AND ABILITIES
• Displays customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills.
• Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers.
• Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner.
• Displays computer proficiency (i.e. PC windows and MS Office environment) and ability to quickly learn new applications.
• Proficient in use of English language both in written and verbal communication.
• Must be able to communicate with individuals of varying socio-economic backgrounds.
• Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Professional demeanor and recognition of privacy considerations for patients and families.
PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS
• Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally)
• Standing/Walking: Occasionally; activity exists up to 1/3 of the time
• Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time
• Ability to look at a computer screen for extended periods.
• Ability to perform constant repetitive hands and finger motions.
• Ability to be mobile and work in various positions (standing, sitting, bending, and walking) for extended periods of time.
• Talking (Must be able to effectively communicate verbally): Yes
• Seeing: Yes
• Hearing: Yes
EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS
• Must exhibit stable work behaviors daily.
• Must possess adequate individual coping skills.
• Ability to remain calm and professional regardless of workload or time constraints.
• Must be able to work under stress and remain calm and professional.
• Exposed to frequent and constant interruptions in daily functions/schedule.
• Must be available to customers and staff throughout the day.
• May be required to work extended hours to meet department needs.
• Clinical/Medical practice back office operations.