Job Description:

About us

We are a small private-practice health-care provider that delivers world class hearing care services to Phoenix and surrounding areas.

Our mission: Improve relationships. Hear. Well. Always!

We’re seeking a person who will be the perfect fit to join our team in our medical practice located in Phoenix. Experience is important, but personality traits and attitude are the number one priority. 

• Living each day to create wildly successful raving patients (or customers) by treating our patients like family and taking responsibility for our patient’s journey to better hearing, and help them make the right choices.
• Working in an environment that breeds excellence every day by demonstrating a desire to take ownership of situations, express and value individuality, and build processes to support others.
• Doing the right things for our patients and teammates.
• Acting like a CEO by taking initiative, being resourceful, supporting our mission, caring about the success of the team and growth of individuals.
• Committing to lifelong learning so we all stay on top of the latest trends and best practices so we keep growing and improving our patient’s and our lives.

And, your co-workers and friends describe you as:

• Always happy, smiles a lot, positive attitude, always a pleasure to be around.
• Friendly, warm, an extrovert, a people person – and comes across the very first time you meet someone, even on the telephone.
• Patient, compassionate, helpful especially with older people. Even temperament, calm, always pleasant, unflappable. Has a knack for being able to turn a frown into a smile.
• Committed, dedicated, a great teammate, pitches in without being asked, puts team accomplishments ahead of individual accomplishments.
• Accurate, detailed, gets things right, double checks their own work, makes very few mistakes
• Owns it: accepts responsibility, credits others for successes and accepts responsibility for failures. Always finds a constructive way to solve a problem.
• Coachable, doesn’t get defensive, accepts feedback with a positive attitude. Always looking for ways to grow and improve.
• Reliable, dependable, doesn’t just arrive on time: often comes in a little early to make sure they’re prepared for the day; willing to stay late when there’s work that needs to be done.

Does this sound like traits of your ideal job?

Then we’d like to meet you

These statements describe our organization and the people team. It’s the kind of culture we’ve developed, and we’re absolutely committed to maintaining that culture. The person we hire has to be a great fit, and we’re prepared to wait until the perfect match comes along.

This isn’t just a job: it’s a commitment to a team, serving a real purpose, helping people stay connected with their loved ones and enjoy life. If that appeals to you, and the above descriptions made you say “Hey! That’s me!”, then we’d love to talk.

Of course, we want to see your resume, so send that along. We also want you to describe your perfect job, so send that along too – it’s very important to us.

POSITION SUMMARY:

The audiologist is responsible for administering diagnostic audiologic evaluations to adults and pediatric patients to determine type of hearing loss.  The audiologist determines candidacy for implantable hearing devices, programs implantable hearing technology and counsel’s patients about hearing loss, expectations and rehabilitative technology.  The audiologist also serves as mentor and preceptor to graduate audiology students.

PRIMARY JOB FUNCTIONS

Administer diagnostic tests

• Air, bone and speech audiometric testing
• Auditory brainstem response (ABR) with and without sedation
• Electrocochleography (ECoG)
• Electroneuronography (ENoG)
• Documentation of tests and their results

Manage hearing rehabilitation

• Counsel patients regarding test results
• Advise patients on expectations of:
  • Rehabilitation
  • Device use
  • Consequences of opting out of rehabilitation
• Collaborate with neurotologist
  • Discuss results of various evaluations
  • Coordinates plan of care
• Correspond with referring providers
• Program implantable hearing devices

Other Clinical Services/Responsibilities

• Document all information in patient chart the day the patient is seen
• Answer all patient clinical inquiries the day the inquiry is made via patient intra-mail

Clinic administration

• Work with audiology programs to place students
• Correspond, interact and coordinate care with dispensing audiologists and hearing aid dispensers
• Liaison with Newborn Screening Coordinators
• Community and education outreach to facilitate practice development and growth
• Act as mentor and preceptor of graduate audiology students
• Create, modify and update policies and procedures
• Maintain clinic device demo kits
• Maintain clinic troubleshooting equipment
  • Processors
  • Cables
  • Coils
  • Magnets
• Maintain clinic hearing aids used for technology evaluations
• Monitor clinic supplies e.g.
  • Inserts
  • Electrodes
  • ABR prep supplies
  • Impression material
  • Etc
• Maintain regulatory binder and data collection for studies.
• Support on-going and future clinical studies

JOB SKILLS, KNOWLEDGE AND ABILITIES

• Must possess Au.D, Master’s degree is acceptable if obtained prior to 2007.
• Current Arizona Dispensing Audiologist license
• Must be able to provide accurate, efficient test results for all ages.
• Experience programming cochlear implants, bone anchored implants and other hearing implants.
• Proficiency with NOAH hearing aid programming software.
• Ability to be flexible and multi-task
• Time management to allow for prioritizing multiple duties with various deadlines

Personal Attributes

• Demonstrate excellent customer service to patients, internal and external customers
• Strong communication and interpersonal skills
• Can handle a multitude of tasks simultaneously; able to prioritize duties
• Work independently
• Takes personal responsibility for professional development
• Professional conduct and attitude
• Committed to performance and a work environment consistent with the Arizona Hearing Center Strategic Objectives and Employee Manual
• Committed to collaborative hearing care
• Committed to a culture of continuous quality improvement