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This position is located in the Audiology Service at Royal C Johnson VA Medical Center (SFVAMC) in Sioux Falls, SD. The duties and responsibilities are carried out throughout all clinical and other patient care areas involved with the Audiology service. This position serves as a Section Chief; responsible for the supervision, administrative management, and direction of the audiology program in a unified audiology and speech-language pathology service or equivalent service-level department. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education: Doctor of Audiology (AuD) from an audiology program recognized by the Council on Academic Accreditation (CAA) of the American Speech-Language-Hearing Association (ASHA). The CAA is the only accreditation agency recognized by the U.S. Department of Education (USDE) and the Council for Higher Education Accreditation to accredit entry-level audiology programs. HR office staff and management officials may verify the program accredited from CAA at www.caa.asha.org. OR, Other doctoral degree in hearing science or a directly related field from an institution accredited by an accrediting institution recognized by the USDE.NOTE: Effective January 1, 2007, the CAA in Audiology and Speech-Language Pathology of ASHA accredits only doctoral degree or AuD programs in audiology. Licensure: Individuals must hold a full, current and unrestricted license to practice audiology at the doctoral level in a United States state, territory, commonwealth or the District of Columbia. English Language Proficiency: Audiologist candidates must be proficient in spoken and written English as required by 38 U.S.C. § 7403(f). Grade Determinations: Supervisory Audiologist, GS-13 Experience: At least two years of experience as a professional audiologist, with at least one year comparable to the next lower grade level, which includes but not limited to: Skill in determining nature, type and severity of hearing/communication /vestibular disorders; Skill in counseling patients and family members regarding management of hearing/communication/vestibular disorders; Ability to provide professional advice and consultation in areas related to professional audiology to other health care professionals; and Ability to independently apply professional contemporary audiologic treatments to the full range of patient populations. AND Demonstrated Knowledge, Skills and Abilities (KSAs): In addition to the KSAs required at the full performance level, the candidate must demonstrate the KSAs identified below. Skill in conflict resolution to facilitate positive working relationships between employees, team leaders and managers. Skill in applying evidence-based practices in a professional area. Ability to analyze organizational and operational challenges to develop and implement solutions. Ability to develop the abilities and strengths of current employees. Ability to balance responsibilities, set priorities and delegate tasks to meet multiple deadlines. Ability to analyze data to manage workload, quality, performance and productivity within the section References: VA Handbook 5005/152 Part II Appendix G29 The full performance level of this vacancy is GS-13. Physical Requirements: Light lifting (under 15lbs.), Light Carrying (under 15 lbs.), reaching above shoulder, use of fingers, walking, standing, hearing (Aid Permitted) ["Major Duties: Has audiology program oversight and serves as the audiology executive responsible for coordinating operations throughout the facility and its affiliated clinics Manages key clinical, training, research or administrative programs including the day-to-day activities of these programs. Responsible for responding to patient satisfaction queries, including but not limited to PATS-R and survey comments. Supervises and provides input for strategic plans to ensure the provision of high-quality services to meet the needs of the Veterans; develops and implements short and long-term goals and objectives consistent with the program's strategic plan. Provides oversight of administrative and programmatic resources and deploys those resources to support the program needs. Develops and implements programs, policies, and procedures to meet program goals, VHA policy and external accreditation requirements. Monitors outcomes using data-driven quality assurance processes and implement strategies for improvement based on data analysis. Responds to all requests for directive reviews and policy compliance, including those initiated by SFVAMC leadership, VISN 23, or VACO. Facilitates positive working relationships between employees, team leaders and managers; demonstrates conflict resolution: Facilitates positive working relationships between employees, team leaders and managers; demonstrates conflict resolution: Makes decisions with wide latitude of control and independent judgment; ability to articulate and communicate assignments, projects, problems to be solved, actionable events, and objectives, as well as advise on work methods, practices, and procedures. Ability to coach the clinical team in the selection and application of appropriate problemsolving methods and techniques; serves as facilitator and/or negotiator in coordinating initiatives and consensus building activities among clinical team members with wide divergent backgrounds, interest, and points of view. Applies evidence-based practices in a professional area: Develops, organizes, directs, manages, supervises, controls, and implements policies and procedures in focused clinical programs. Analyzes organizational and operational challenges to develop and implement solutions. Develops the abilities and strengths of current employees: Exercises supervisory responsibilities such as planning and scheduling work, assigning work to employees, accepting, amending, or rejecting completed work, assuring that production and accuracy requirements are met, appraising performance and recommending performance standards and ratings, assigning delineated clinical privileges, approving leave, and effecting disciplinary measures. Balances responsibilities, sets priorities and delegates tasks to meet multiple deadlines: Monitors and reports on status and progress of work. Evaluates quality of programs to ensure that methods, deadlines, and quality have been met; adjusts workload in accordance with established priorities. Analyzes data to manage workload, quality, performance, and productivity within the section: Plans, assesses, and evaluates programs to ensure proper coordination between health care delivery within the service or section and the overall delivery of health care. Work Schedule: Full Time, Monday through Friday 7:30am to 4pm Telework: Not available Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required"]
About Veterans Affairs, Veterans Health Administration
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.