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Chattanooga, Tennessee
Jacksonville, Florida
Posted: 27-Sep-25
Location: Olympia, Washington
Type: Full Time
Salary: Starting at $70,000
Categories:
Internal Number: SP_1625_JOB
Complete Hearing & Balance, with locations in Olympia, Lacey, and Chehalis, is the South Sound's only full-scope hearing healthcare clinic. Their mission is to help patients achieve their communication and life goals through thorough evaluations, individualized treatment, and best practice standards.
Position Overview
Complete Hearing & Balance is seeking a Hearing Instrument Specialist (HIS) to join their growing team and provide outstanding hearing healthcare services.
This role offers a balanced work-life schedule, with a four-day workweek. The HIS will focus on hearing evaluations, hearing aid fittings and programming, patient counseling, and ongoing hearing aid management-ensuring patients receive comprehensive and personalized care.
This position is primarily based in Olympia, with occasional rotation to Lacey and Yelm offices as needed.
Key Responsibilities
- Conduct hearing evaluations and needs assessments
- Fit, program, and dispense hearing aids using evidence-based best practices (including real-ear measurement/verification)
- Provide patient counseling, education, and follow-up care to ensure optimal outcomes
- Manage hearing aid repairs, adjustments, and troubleshooting
- Maintain accurate documentation of patient interactions and treatment plans
- Collaborate with the audiology and support staff team to deliver seamless patient care
Requirements
- Active Washington State license (or eligibility) as a Hearing Instrument Specialist
- Strong interpersonal and communication skills with a patient-first approach
- Commitment to using best practices in hearing aid fitting and verification
- Previous experience dispensing and programming hearing aids preferred
Benefits
- 4-day work week for a better work-life balance
- 4 weeks of paid time off
- Health, dental, and vision insurance
- Matching retirement plan
- CEU and licensure support
