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Posted: 27-Jan-26
Location: Knoxville, Tennessee
Type: Full Time
Salary: 79,000-92,000K
Categories:
Preferred Education:
Internal Number: 1
Position Summary
AIB’s clinical roles are incredibly important to company values as they directly interact with our patients and clients. Our team performs AIB balance testing within our balance diagnostic clinics located inside our ENT or Neurology client offices.
We’re looking for someone who thrives in a structured, routine-driven environment and brings a strong sense of stability and dependability to their work. You should take pride in being highly reliable and maintaining professionalism in every interaction—with patients, clinical staff, and colleagues alike.
The ideal candidate is obsessed with delivering exceptional customer service and goes above and beyond to ensure each patient feels heard, cared for, and respected. A natural sense of kindness and empathy is essential, as is a sincere commitment to creating a positive and supportive experience for everyone who walks through our doors. This role requires expertise in diagnostic skills, anatomical knowledge of the vestibular system, and strong report writing skills.
Key Responsibilities:
- Deliver outstanding patient and client service within our clinics.
- Document vestibular testing results and recommendations to clinical standards
- Provide accurate recommendations for referring providers
- Maintain a high level of attendance and punctuality.
- Demonstrate strong adherence to routines, protocols, and contributes to a high standard of clinic operations.
- Communicate effectively with patients and team members, handling any interpersonal conflicts professionally and with emotional intelligence.
- Exhibit kindness and resourcefulness in addressing patient needs and clinic demands.
Qualifications:
- 1 year of patient care experience required, externship year included.
- Masters/Doctorate in Audiology is required.
- Relevant clinical experience with VNG, ABR, ECoG, and VEMPs preferred.
- Bilingual: English and Spanish preferred.
- Experience working with computers; enjoys working with new technology.
- Eligible for Tennessee state licensure in audiology.
Desired Attributes:
- Routine-driven: Thrives in structured environments and flourishes in consistent, repeatable workflows.
- Stability-oriented: Values long-term job stability and brings a calming, dependable presence to the team.
- Highly reliable: Shows up on time, follows through on responsibilities, and can be flexible in any situation.
- Professionally composed: Maintains a polished, respectful demeanor in all patient and team interactions.
- Customer-obsessed: Goes above and beyond to ensure every patient receives an exceptional experience.
- Kind and empathetic: Brings warmth and compassion to their role, creating a welcoming environment for patients and colleagues alike.
Expected Outcomes:
- Commitment to a minimum tenure of 5 years with the company.
- Achieve or exceed attendance, patient count, and customer satisfaction targets.
- Contribute to a supportive, well-organized clinic environment through consistent adherence to company standards and patient care protocols.
Additional information:
- Must be able to lift 25 pounds.
Benefits:
- Comprehensive Health Care benefits/coverage
- FSA account availability
- 401K with company match
- Paid time off
- AIB is a smoke-free environment and an Equal Opportunity Employer (EOE)
- Background check required
